Operations Analyst - GTM Support [Philippines]


 

Who We Are

82i is a growth services firm working with entrepreneurs who have found product-market fit and are ready to scale. We know firsthand the challenges founders face, so we developed a flexible, on-demand suite of tech-enabled services tailored to the unique needs of growth companies. Powered by our proprietary 82i Operating System, the 82i team hits the ground running to support clients as they secure funding, establish solid operations, develop technology, and build their team. We listen, we learn, and we deliver actionable results from the back office to the boardroom. Bottom line—we make entrepreneurship easier.

Our Values

Our values guide all our decisions. They are our personalities. Everything we do – from who to hire to how we compensate – is based on these:

  • Love of the game: entrepreneurship is our sport. Have fun
  • Do your best: …and your best will get better
  • 81 problems: make your teammate's job easier
  • ∞ Infinity questions∞: you can never ask too many
  • Be brutally honest: “the team that sees reality the best wins” – Jack Welch
  • ACTION > inaction: be entrepreneurial
  • With the tide: entrepreneurship is hard enough, don’t make it harder

Our Commitments

We make the following commitments to every member of our team.

  • You will do interesting, impactful work that you are drawn to
  • You will accelerate your career faster than you could anywhere else
  • You will be compensated well
  • You will grow & stretch yourself professionally & personally

Who You Are

You’re someone who is excited about high-growth companies and eager to:

  • Develop professionally and personally
  • Live vicariously through our founders & their journey – the ups & the downs
  • Thrive and embrace teamwork in a remote environment
  • Support senior-level executives
  • Seeks a balanced life with a “work hard, play hard” mentality
  • Contribute to the success of the company

Who You'll Work With

The quintessential 82i client is “Mr. Founder” – a classic “idea guy” (or girl!) entrepreneur who has been heads down for years building his business. After many years of late nights, rejections, and “coffee chats,” Mr. Founder has finally achieved product market fit – a certain segment of the market loves the product. After the initial excitement wears off, Mr. Founder wakes up and realizes he has a whole host of a new set of problems to solve. He isn’t quite sure of his approach – and that’s where you come in.

What You'll Do

As an Operations Analyst - Go-To-Market Support, you will be a crucial part of 82i's Operations Team, providing essential assistance to our Go-to-Market senior management and team. Your main responsibilities will include coordinating and executing operational activities, managing project timelines and deliverables, and creating communication material for 82i, client, and partners. supporting and collaborating with cross-functional teams, and being flexible with the dynamic requirements of a growth stage company (that serves growth stage companies).

Your contributions will play a key role in ensuring the timely and efficient delivery of projects, while also helping to drive the overall success of our Go-to-Market team.

Roles and Responsibilities

GTM Support Responsibilities

  • Coordinate and execute operational activities with the Go-to-Market team.
  • Manage project timelines and track deliverables to ensure timely delivery.
  • Collaborate with cross-functional teams as needed to ensure effective, efficient work products both internally and on behalf of clients/partners
  • Analyze data to provide insights for decision-making
  • Support the Go-to-Market team to ensure positive customer relationships, prepare presentations, capture customer feedback, organize GTM projects, create reports, and ensure on-time/on-budget delivery
  • Support customer and market research efforts for segmentation, development, refinement, and competitive analysis
  • Operate in support of the development and maintenance of a comprehensive GTM strategy, including product positioning, messaging, target audience, and launch plan
  • Monitor, report, and analyze performance against KPIs for optimization opportunities
  • Organize client files, notes, and resources across multiple platforms (primarily Slack, Google, email, and Notion)
  • Capture client and customer interview notes

Qualifications

  • Bachelor's degree in business administration, marketing, or a related field.
  • 2+ years of experience in operations or project management, preferably in a Go-to-Market or marketing environment.
  • Strong organizational and project management skills with the ability to manage multiple projects simultaneously.
  • Strong analytical skills and ability to analyze data to drive decision-making.
  • Excellent communication skills, both written and verbal.
  • Ability to collaborate effectively with cross-functional teams.
  • Strong attention to detail
  • Strong interpersonal skills, work well with all levels of management and staff, clients, and vendors
  • Proficient with Google Suite, Front, Notion, MS Office, Slack, LinkedIn, and HubSpot

Team Testimonials

Since joining the 82i team, I've been presented with so many learning opportunities. Moreover, I've had the privilege of working alongside incredible people who are not only supportive but also know how to make work more fun. I feel empowered to grow and excel in my role & I'm excited to continue my journey here! – Nicole

Working at 82i has been a wonderful experience, and I'm enjoying every moment of it. From starting as an executive assistant, I've been fortunate enough to grow into the role of chief of staff, thanks to the collaborative work environment, trust, and opportunities to take on challenging projects and develop new skills. – Abigael

Position Details

  • Employment Type:Full-time on a contractor basis
  • Location:Remote –Located in the Philippines, U.S. Time Zone Working Hours
  • Reports To: GTM & Growth Services Partner, Senior Operations Team
  • Compensation:Market Competitive
  • How to Apply: Click the Apply Button Only

* Applicants Only. Recruiters, please do not contact us about services.

* Do not contact us with unsolicited services or offers.

"Surround yourself with people that push you to do and be better. No drama or negativity. Just higher goals & higher motivation. Good times and positive energy. No jealousy or hate. Simply bringing out the absolute best in each other.” – Anonymous

Job Type: Full-time

Pay: Php250.00 - Php500.00 per hour

Benefits:

  • Flexible schedule
  • Flextime
  • Promotion to permanent employee
  • Work from home

Schedule:

  • Evening shift
  • Flexible shift
  • Flextime
  • Late shift
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekends

Experience:

  • two + years (Required)

License/Certification:

  • EA Cert Course or Bachelors Degree (Required)


 

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